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Our Approach
Tricordant’s passion is equipping organisations to be whole and healthy. We think of organisations as living systems that will be thriving and effective when they are healthy. This health depends on a set of linked factors.
Healthy organisations:
- Remain focused on the changing needs of their customers
- Deliver their highest purposes
- Require people to work to their full potential
- Constantly adapt to changes in their environment
- Provide healthy work for whole people
- Develop as great places to work
This combination leads to whole work and delivers improvement across a whole range of measures – customer satisfaction, financial, quality, performance, people, learning, and delivery.
Some challenges facing organisations can be adequately addressed through component level approaches but many can not. They need a deeper diagnosis of the problem and then a co-ordinated approach to aligning and integrating the organisation as a whole system.
We bring a unique approach to complex organisations based on many years of reflection on our personal leadership and consulting experience and the insights of many others in the field as described in our history.
We use the Tricord™ as a way of understanding the different aspects of organisations. It is a powerful diagnostic tool. The Tricordant approach uses, as appropriate, a set of related unique whole system design tools as well as classic tools from Lean and operational excellence.
We aim for rapid, sustainable change by engaging people from across the ‘whole system’ in carefully designed Rapid Improvement Events.
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“Thanks for a superb report! You have a real gift for clarity of expression and the thoughtful application of (whole system) principles shines through.”
Dr Robin Youngson,
Hospital Clinical leader
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