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Health Sector
Health and social care services around the world face enormous challenges. Demand and patient expectations continue to rise inexorably. Health care organisations struggle to respond whilst containing costs and meeting rising quality and safety standards. These are highly complex, adaptive systems where outcomes result from the interaction of many people with differing perspectives – including consumers, clinicians, managers and politicians – around different clinical pathways and burgeoning technologies.
Knowing the right things to do to improve such systems requires an appreciation and understanding of this complexity. Tricordant’s approach respects and works with the inherent properties of complex systems. We facilitate health and social care organisations to clarify and put into practice their core purposes, strategies and values within a whole system context. We enable organisations to align processes, structures and resources with this intent. This allows the building of motivated teams with effective leadership within a high-energy, learning culture. This in turn leads to enhanced care for individuals, their families and communities, as well as improved overall system performance.
Tricordant are on the preferred supplier lists for NHS Institute for Innovation and Improvement and Skills for Health. Through our partner and consortium arrangements we can also provide services through the DH Consultancy and OGC Catalist National Frameworks and a PCT OD framework.
Key areas of work:
Strategic and Clinical Service Reviews 
Clinical System Improvement
Organisation Design
Organisation and Leadership Development
Patient Safety
Innovation
Project management and Business planning
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“Tricordant’s approach gave the PCT a way to make a rapid difference to the two services we targeted, ‘Orthotics’ and ‘Contraceptive and Sexual Health’. Within weeks the people from across each service network had come together better as a team, understood the complexity of the bigger picture, developed their vision and reviewed their strategy and structure. Action plans were quickly in place, cost savings identified and the teams were starting to implement the necessary change. It’s an approach that picks up an area, pulls it together and get’s the energy flowing again.”
Gillian Frame, Director of Provider Services, Stockport PCT.
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