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Health Sector: Organisation Design
Tricordant aims to work with clients to create well designed organisations focussed on delivering clear purposes and based on a deep understanding of the whole system. Many healthcare organisations muddle through with poor designs or veer from restructure to restructure wasting resources and energy. Effective organisation designs come from an appreciation and understanding of complexity.
Tricordant’s approach respects and works with the inherent properties of complex systems. We enable organisations to align processes, structures, resources and culture with their intent. This allows the building of motivated, empowered teams with effective leadership within a high-energy, learning culture. This in turn leads to enhanced care for individuals, their families and communities, as well as improved overall system performance.
Relevant papers:
Performance Improvement in Complex Healthcare Services 
Clinical Networks
The Challenge of Organisational Design for New PCTs
Getting Better at Getting Better – How can we embed innovation in NHS Trusts
Services for Older People
Relevant exemplar projects include:
- Large Acute Hospital: Strategic Theatres Review identifying savings of over £1.5M with subsequent implementation support. [2005] [see case study]
- Waitemata District Health Board, New Zealand: Development of redesigned clinical services and workforce for Waitakere Hospital, a new sub-district general hospital opened in February 2005, serving West Auckland [Original project with Work Structuring Limited in 2003-4].
- National Innovation Centre: Development of an organisational design and business plan for a proposed national Adoption Hub to support the adoption of innovative technology in NHS as part of the implementation of the 2004 HITF. [2006] [see case study]
- Prime: Organisational review to support this dynamic international medical education charity in its further expansion and development. [2006]
- Large acute hospital biochemistry department: organisational review [2004-5]
- Employers' Forum on Disability: Organisational review [2005] and range of associated projects including restructuring of a training college.
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“It was a great process! It was really good to bring so many stakeholders together to think about our contraceptive and sexual health service – and really helpful that you were able to meet them beforehand and understand our system. The shared vision and commitment we developed have propelled us forward in to real change.”
Lucille Fifield, Associate Director - Children and Families Division, Stockport PCT.
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