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Health Sector: Organisation and Leadership Development
Tricordant has considerable experience of whole system organisation and leadership development. This includes facilitation of large and small groups, setting up and running action learning sets, board development events, team and individual coaching, culture change, and leadership development programmes. One of our associates, Tom Robson, has particular expertise in team role and development having worked closely with Meredith Belbin.
The understanding which Tricordant brings to organisations results in some challenging insights about leadership.
- Leadership needs to be seen as an enabling function – creating the structures and conditions which allow individuals and teams to improve their working practice and environment.
- Leaders need to develop understanding of their own inherent leadership traits and the relational impact that they have on others.
- Leaders are role models, through their attitudes and behaviour, for the organisational culture. Whether they intend to or not they will, often in very subtle ways, influence the attitudes and behaviours of others.
- Everyone needs to be encouraged to develop leadership type behaviours – everyone has a responsibility for their contribution to the organisation and for the effective delivery of the outcomes they and their team are responsible for.
- Leaders need to work across all domains of the Tricord, representing and communicating the Identity of the organisation, refining and clarifying Concept, enabling and resourcing appropriate Embodiment, and modelling and guiding Inspiration.
An important issue in the field of healthcare OD is the centrality of humanity and compassion. We have written on this subject – see below- and support the work of colleagues in this area, particularly Dr Robin Youngson. See www.compassioninhealthcare.org
Relevant papers:
Yellow Submarines and Ailing Frogs 
Getting Better at Getting Better – How can we embed innovation in NHS Trusts
A Whole System Approach to Self-managed Teams
Can Compassion be Left to Chance?
Relevant exemplar projects include:
- Birmingham East & North PCT: member of OD consortium led by Vista. Our current work is supporting the development of a workforce development strategy.
- NHS South East Essex: member of OD consortium led by Finnamores
- Waitemata District Health Board, New Zealand: Leadership development support for Waitakere Hospital [Tricordant NZ]. [2005-current]
- Large commercial PLC health division: organisation development programme
- NHS Institute: launch event and support to iLinks team
- Norfolk, Suffolk and Cambridgeshire Strategic Health Authority; facilitation of Chief Executives Annual Conference [2004]
- Welsh Development Agency: Participation in a programme preparing staff, currently in the two culturally different organisations, to form a new merged department [2005]
- University Library: Design and delivery of 24hr away day helping to energise and align management team.[2006]
- Major Pharmaceutical factory: Team development event [2005]
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“Thanks for a superb report! You have a real gift for clarity of expression and the thoughtful application of (whole system) principles shines through.”
Dr Robin Youngson,
Hospital Clinical leader
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