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Rapid Improvement Events
Tricordant often use an approach we call ‘Rapid Improvement Events’ to facilitate change. Their key characteristics are:
The ‘whole system’ comes together in one room. Teams are built!
The teams are supported by experienced external facilitators. Teams are well equipped and supported!
The teams are taught the principles to unpick and solve inherently complex, systems problems. Novel, holistic solutions are found!
Rapid Improvement Events have a high profile and senior stakeholders are encouraged to back the process and empower the team to act. Things get done!
The deliberately tight timescales of the RIE creates focus and a sense of urgency. Things get done quickly!
Local organisation improvement leaders can learn about the approach. The approach is transferable!
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“Tricordant’s approach gave the PCT a way to make a rapid difference to the two services we targeted, ‘Orthotics’ and ‘Contraceptive and Sexual Health’. Within weeks the people from across each service network had come together better as a team, understood the complexity of the bigger picture, developed their vision and reviewed their strategy and structure. Action plans were quickly in place, cost savings identified and the teams were starting to implement the necessary change. It’s an approach that picks up an area, pulls it together and get’s the energy flowing again.”
Gillian Frame, Director of Provider Services, Stockport PCT.
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