West Kent Clinical Commissioning Group along with their system partners in the West Kent Improvement Board identified through their Local Care Plan the opportunity to create integrated care through local care hubs across the county. This being in response to and recognition of the local imperative, reflecting the national position, to take positive, and integrated, action in respect of the growing demand faced by health and care services in the coming years; especially, but not exclusively, from the increasing number of older people within an overall growing population.
Tricordant was commissioned via a competitive procurement tender to develop the strategic case on behalf of the system.
The Tricordant Approach
The purpose of the strategic case was to determine the feasibility of local care hubs within west Kent; the service model, the potential number and location of hubs. This stage of the work was to provide the CCG Governing Body with sufficient facts and insights to allow them to decide if the concept should be taken forward for further detailed consideration.
System partners; NHS, District and County Councils, were enthusiastically engaged in the work and provided significant input throughout; participating in interviews, workshops to develop the service model and location criteria, and a range of engagement (including public, council and GP practice) events. All supported by the Improvement Board who gave quality time to the discussions.
The strategic case document was presented to the CCG Governing Body, on the date proposed at the outset of the work, and they unanimously agreed to support the findings and proposals of the work and to move forward to the next stage of development; which will incorporate the outcomes of three other related workstreams reviewing general practice and workforce developments and beds in the community.