Resources

Videos
The NHS Operating Model Broke for Healthcare Leaders to Rebuild Systems & Restore Care

Why are so many NHS organisations stuck in a cycle of firefighting? Alastair Mitchell-Baker, John Deverell and Andrew Liles explore how operating models act as the critical bridge between strategy and delivery, helping healthcare leaders rebuild systems, empower clinicians and restore care.

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Videos
Elegant Simplicity – What your culture really rewards

What does your culture reward: simplicity or complexity? Nick Richmond and Tim Haynes explore how everyday behaviours, decisions and incentives shape organisational culture, often reinforcing complexity when simplicity is what’s needed most.

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Videos
Elegant Simplicity – Manager roles compensate for gaps

Nick Richmond and Tejal Shah discuss how management roles often compensate for gaps in organisational design, and how greater simplicity can help leaders focus on what matters most.

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Videos
Elegant Simplicity – AI not a tech problem

In this episode of Elegant Simplicity, host Nick Richmond, Director of Design at Tricordant, is joined by Tejal Shah, a specialist in business transformation, talent and global operating models. Together, they explore a powerful truth:
When AI meets your operating model… it tells the truth.

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Videos
Elegant Simplicity – AI interrogates Opmodel

Nick Richmond and Tejal Shah explore how AI can interrogate operating models, revealing opportunities for greater organisational simplicity and effectiveness.

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Videos
Organisation Matters Episode 3-Strategic thinking in the NHS

Organisation Matters Episode 3-Strategic thinking in the NHS.

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Videos
Organisation Matters Episode 2-Making space for strategic thinking in today’s NHS

Organisation Matters Episode 2-Making space for strategic thinking in today’s NHS

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Videos
Organisation Matters – Episode 1 – Being Accountable

Organisation Matters – Episode 1 – Being Accountable

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1 Minute Reads, Videos
To be understood – listen

Success in business and organisation life, today, is so dependent on how well we work with others.

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1 Minute Reads, Videos
Keep Talking

As leaders surely all want the best out of our team, to be high performing and achieve great results.

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1 Minute Reads, Videos
Be the absolutely best you

As leaders we want to be the best we can, and we work hard to achieve that.

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1 Minute Reads, Videos
Achieve Remarkable Things

Ordinary isn’t good enough in business today; the quest is for added value and the remarkable.

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