Resources

AI demands more than technological adoption; it requires organisations to become agile. Traditional, rigid structures must give way to more fluid, adaptable models where AI informs decision-making at every level. Agility is key to keeping pace with market changes and customer needs in a rapidly evolving world.

AI demands more than technological adoption; it requires organisations to become agile. Traditional, rigid structures must give way to more fluid, adaptable models where AI informs decision-making at every level. Agility is key to keeping pace with market changes and customer needs in a rapidly evolving world.

As the global animal health pharmaceutical company scales from 300 to 9,000 customers, managing this growth while maintaining effective customer relationships becomes critical. AI can be leveraged to ensure that the field sales team is empowered to handle the increased customer base efficiently, providing tailored solutions, driving more informed decisions, and enhancing overall sales outcomes. 

As the global animal health pharmaceutical company scales from 300 to 9,000 customers, managing this growth while maintaining effective customer relationships becomes critical. AI can be leveraged to ensure that the field sales team is empowered to handle the increased customer base efficiently, providing tailored solutions, driving more informed decisions, and enhancing overall sales outcomes. 

As the global animal health pharmaceutical company scales from 300 to 9,000 customers, managing this growth while maintaining effective customer relationships becomes critical. AI can be leveraged to ensure that the field sales team is empowered to handle the increased customer base efficiently, providing tailored solutions, driving more informed decisions, and enhancing overall sales outcomes. 

In an English care organisation that provides services such as Day Centres for adults with learning disabilities and autism, Sensory Services, Short-term Home Care, and Inclusive Employment, the people function (HR and workforce management) can be significantly enhanced by AI to improve efficiency, boost employee satisfaction, and enhance the quality of care provided to vulnerable individuals.

Hi, I’m Jo, an Organisation Design and Development (OD&D) consultant working within the Cabinet Office of the UK government. My role is to help redesign the operating models of different departments, ensuring that the Cabinet Office runs efficiently while delivering on its strategic priorities. I’m supported by an ecosystem of AI agents that help me analyse data, simulate operating models, and drive organisational change more effectively. 

Hi, I’m Sarah, the Head of Customer Services for an English County Council. My role is to oversee the quality of services provided to our residents, ensuring that their needs are met efficiently and effectively, whether they’re accessing local services, reporting issues, or seeking support. My team and I manage everything from frontline enquiries to complex case management. Thankfully, AI plays a pivotal role in enhancing our productivity, improving service delivery, and ensuring the wellbeing of both our residents and staff. 

Hi, it’s Jo again. Today I’m facilitating a pivotal organisation design workshop, where over 100 people from diverse backgrounds are working together to design the future operating model of their organisation.

Hi, I’m Jo, a consultant at an organisational design consultancy. Thanks to a powerful AI ecosystem of agents, my day is a lot more efficient and balanced than it used to be.

It’s funny the connections you make in your thinking when you are engaged in something that appears to be completely disconnected. This happened to me recently when I was in the throes of month-end admin and travel expenses. Reflecting on both of my recent train journeys, I heard the words ‘mind the gap between the […]

Dr Amanda Woolley – Tricordant Associate Consultant with expertise in the psychology of decision making, reasoning in complex systems and collaboration for change and transformation initiatives.